DATA: Green (Solid) Ethernet or Return Path data detected: Unlit: No data is being passed: NTWK: Green (Solid) Normal: Unlit: No Optical link established (1490 NM) MGMT: Green (Solid) Normal: Green (Flashing) ONT is booting up: Unlit: ONT has lost communication: POTS: Unlit: Normal: Yellow (Solid) One or more lines off hook: MoCA: Green (Solid. Verizon Fios Ont Models New vs Old – Ultimate Guide. I suggest changing the network cable that is connecting the ONT to the RBR50 and rebooting the ONT to see if it corrects itself. How to fix it? Be patient for. MoCA LED is off on the ONT, but all else is lit (except FAIL). Gently disengage the retaining clips that hold the battery in place and remove the battery. * RG RED port is bad requiring RG replacement. 9 Likes Reply An Unexpected Error has occurred. Just hold down the Alarm Silence button until all the lights illuminate and it should reset the ONT AvoidFutureRegret • 3 yr. Intermittent internet loss. If you contact them, they may come out and replace it with a power supply at no charge. Check your router setup Here are some steps to check your routers set up: Take a look on the back of the router and make sure that the cable coming from the wall has been plugged into the white Ethernet/WAN port. Three possible issues * issue is with wiring from the ONT to the gateway, needs repair or replaced * ONT ethernet port bad requiring ONT replacement * RG RED port is bad requiring RG replacement. On the ONT no DATA light is ONT does not see a device connected. If it still doesnt come up then it sounds like the router is bad. 1 Solution Re: ONT YELLOW SYSTEM LIGHT ON walt178 Specialist 09-23-2013 12:11 PM @TomH309 wrote: What does it imply ? BATTERY,REPLACE BATTERY and AUXILIARY LIGHTS all off. The Optical Network Terminal (ONT) converts the optical signal coming through the fiber into separate signals for TV, voice, and data. Verizon ONT Fail Light explained When the fail light goes off, it’s often a result of the signal issue. Data light out on ONT? : r/Fios. Battery is low or missing Call your Carrier. What Is an ONT? Optical Network Terminals Explained l Reviews. You can try disconnecting and reconnecting the battery, but you may need a replacement battery backup. ONT shows network light green, but link. MoCA LED is off on the ONT, but all else is lit (except FAIL). If the moca light comes up then its the splitter. On the ONT no DATA light is ONT does not see a device connected. The Router Status LED displays solid white when your Verizon Router is turned on,. The ONT could be activated remotely by a Network Tech (tier 2 to the normal chat/tech support folks) unless it has the wrong light (unlikely). The process for a Verizon Fios ont reset is as follows: 1. Choosing ethernet over “MOCA” will allow faster download. (3) GIG residential customers have both the coax for video and ethernet for data enabled by default. When that light reaches your home through the. Only thing that isnt working is the coax passthrough from the MM1000 to the living room STB. ONT disabled: UNLIT: Communication not established with OLT: POTS: SOLID GREEN: One or more phones off hook: UNLIT: No POTs provisioned, all phones on hook or no phones connected: MoCA: FLASHING GREEN: Data activity on MoCA interface: UNLIT: MoCA not provisioned or not registered: LINK: SOLID GREEN: Link detected: FLASHING GREEN: Data activity. There are usually around eight to nine indicators. You’ve to reboot the router and the modem. Correct answer: Red fail light on ONT box. Verizon FiOS ONTNormal Status Lights. When that light reaches your home through the Verizon network, it is converted into electric signals in a boxinstalled onto either the outside or inside of your home called the ONT. Once the lights on the ONT turn green, your data and TV services should be working properly again. Try removing the battery from the BBU and unplugging the PSU. If it the moca light still doesnt go gree then connect a different coax cable between the ont and the router. Step 2: Disconnect the Power Cord to the ONT The ONT is connected to the PSU by a 9-pin mini din (type B) cable. Information that is sent from your home will be converted from electric signals to light in the ONT. Verizon mobile device data usage FAQs. Let me start off by saying sorry if this is in the wrong section, the issue kind of covers multiple sections! I recently bought and cabled a Motorola MM1000 to try extract MoCA ethernet from the coax going to my living room to power a few devices by ethernet rather than relying on wifi. Chatted with Verizon remote tech support, it did not solve the problem. DATA: Green (Solid) Ethernet or Return Path data detected: Unlit: No data is being passed: NTWK: Green (Solid) Normal: Unlit: No Optical link established (1490 NM) MGMT: Green (Solid) Normal: Green (Flashing) ONT is booting up: Unlit: ONT has lost communication: POTS: Unlit: Normal: Yellow (Solid) One or more lines off hook: MoCA: Green (Solid. Learn about data usage for mobile devices connected to Verizon mobile networks. Verizon Fios Problem May Be Faulty ONT - YouTube I have to use mobile data to upload this so its in low res. Correct answer: Using my own router with only fiber optic. If you have TV service with Verizon, be sure the coax is screwed in. Depending on the specific model of BBU, it may stop beeping without a battery, or it may not. Your router will blink white as it reconnects. This has become a very aggravating issue considering we pay ~400/mo for service. Inside A Verizon Fios Box (ONT-Demarc) (Speedtest) The Tech Stop 956 subscribers Subscribe 874 Share 151K views 3 years ago Not too many videos about this out there on YouTube. Optical Network Terminal (ONT) / Verizon Phone Support Learn about your Optical Network Terminal (ONT), how it is used with the Fios Digital Voice (FDV) Service, where it’s located & how to troubleshoot basic issues. If the fail light continues to act up, its an indication there is a signal loss issue which can be from the internet or cable being unable to send signals. That’s normal, the data light should only be on when your WAN connection is configured for ethernet. For a rapidly blinking red light, as mentioned earlier the first step is to unplug the device and let it cool down for a good 5 – 10 minutes before handling it. Inside A Verizon Fios Box (ONT-Demarc) (Speedtest) The Tech Stop 956 subscribers Subscribe 874 Share 151K views 3 years ago Not too many videos about this out there on YouTube. The data light illuminates when the ONT sees a physical link to a device on the other end of the ethernet cable. To view device usage for a standard monthly mobile account, visit My Usage in My Verizon. Try connecting the router to the ont leaving out the presumable splitter you have between the router and the ont. Need to reset ONT unsure how to do so. Is there a link to an ONT Users Manual ? Best guess is that your BBU lost AC power. It wouldnt really turn off unless you cancel service. For more information or to have your device listed please contact Infotel Systems. How to fix it? Be patient for the weather to dwindle, then inspect the lines. The BBU beeped for a second and then the whole system powered off, I switched the surge protector back on - PSU light is green / BBU has no lights / ONT has no lights. The Router Status LED displays solid white when your Verizon Router is turned on, connected to the internet and functioning normally. Chatted with Verizon remote tech support, it did not solve the problem. After unplugging the battery backup unit from your wall outlet, open the battery compartment. Step 2: Disconnect the Power Cord to the ONT The ONT is connected to the PSU by a 9-pin mini din (type B) cable. Light off, Alarm Light Red, Data Light Orange>Fiber Optic PON Light off, Alarm Light Red, Data Light Orange. (2) The MoCA LED is only functional for MoCA equipped ONTs. Technically the battery is to keep your voice lines alive in a storm so that you can call 911 is need be, but the battery also provides power for your internet, so the first tip is to make sure you have a battery in your ONT and replace it when it. Option 1: Place a desktop switch between the ONT and the router The obvious choice might be just to place a desktop switch between the ONT and the router. If your downstream light is red or off, you may not be connected to the internet. In other words, the ONT is not receiving the required signal, hence affecting the connectivity. Data activity ( 1 second on, 1 second off) Notes. Try connecting the router to the ont leaving out the presumable splitter you have between the router and the ont. You may need some simple tools and a ladder to access and open your ONT box. The ONT could be activated remotely by a Network Tech (tier 2 to the normal chat/tech support folks) unless it has the wrong light (unlikely). The LED indicator is located on the front of the Verizon Router in the top left corner. The new Quantum Gateway is an entirely different beast than the older FIOS models. When that light reaches your home through the Verizon network, it is converted into electric signals in a box installed onto either the outside or inside of your home called the ONT. Then: Check the router’s air vents for a build-up of dust and debris. That way, it can be “read” byyour telephones and computers. Figured it out that it wasnt probably a router issue, because the Wan port is not lighting. If that doesnt work, then let the. Let me start off by saying sorry if this is in the wrong section, the issue kind of covers multiple sections! I recently bought and cabled a Motorola MM1000 to try extract MoCA ethernet from the coax going to my living room to power a few devices by ethernet rather than relying on wifi. When that light reaches your home through the Verizon network, it is converted into electric signals in a box installed onto either the outside or inside of your home called the ONT. It also includes a 1TB hard drive for a whopping 2. ONT disabled: UNLIT: Communication not established with OLT: POTS: SOLID GREEN: One or more phones off hook: UNLIT: No POTs provisioned, all phones on hook or no phones connected: MoCA: FLASHING GREEN: Data activity on MoCA interface: UNLIT: MoCA not provisioned or not registered: LINK: SOLID GREEN: Link detected: FLASHING GREEN: Data activity. Correct, it powers the ONT. Optimize the signal connection. Any ideas what Im missing? MM1000 PWR, LAN and LINE LEDs are all lit. Three possible issues * issue is with wiring from the ONT to the gateway, needs repair or. Just was wondering if it is normal! Thanks for the response. That way, it can be “read” by your telephones and computers. If it is blinking, it is actively trying to connect to WPS devices. If you dont care about phone only backup, contact Verizon and ask if they will remove the BBU at no charge as you cant stand the beeping. If your Verizon Fios ONT device is beeping, it’s likely an issue. This will give you the ability to keep the WAN link on your router up and all times, even if the ONT fails. In other words, the ONT is not receiving the required signal, hence affecting the connectivity. Yeah, our plan is 75/75 right now. Verizon Fios ONT ( Everything About Verizons Optical Network. Verizon Fios Ont Models New vs Old – Ultimate Guide>Verizon Fios Ont Models New vs Old – Ultimate Guide. Then, plug the PSU back in with the battery still disconnected. When that light reaches your home through the Verizon network, it is converted into electric signals in a box installed onto either the outside or inside of your home called the ONT. Check your router setup Here are some steps to check your routers set up: Take a look on the back of the router and make sure that the cable coming from the wall has been plugged into the white Ethernet/WAN port. call 1-800-VERIZON to have them handle it. Verizon Community>5G Internet Gateway Keeps Disconnecting. On the ONT no DATA light is ONT does not see a device connected. Passed self-test but not communicating Call your Carrier. There are a few basic troubleshooting steps you can try if you’re experiencing issues with your ONT unit. For indoor ONTs, the model number starts with I- for Indoor, such as I-211M-L, I-211M-D, etc. If the fail light continues to act up, it’s an indication there is a signal loss issue which can be from the internet or cable being. Then did reset ONT via alarm silence button, reboot ONT, hook up laptop directly to ONT ethernet port. Chatted with Verizon remote tech support, it did not solve the problem. Youll most likely need a tech visit. Figured it out that it wasnt probably a router issue, because the Wan port is not lighting up on either router or a laptop. Verizon FiOS ONTNormal Status Lights. The most common ONT used today is the Alcatel I-211M-L due to its small size and versatile nature. ago With that model BBU you shouldnt have to disconnect the battery to power cycle the ONT. You should go ahead and call in to get a tech out to at least replace the ONT, surprised they didnt do that for you before. Then did reset ONT via alarm silence button, reboot ONT, hook up laptop directly to ONT ethernet port. Verizon Ont Data Light OffA yellow light on your Verizon Fios router indicates that it is not connected to the internet. The Optical Network Terminal (ONT) converts the optical signal coming through the fiber into separate signals for TV, voice, and data. Three possible issues * issue is with wiring from the ONT to the gateway, needs repair or replaced * ONT ethernet port bad requiring ONT replacement * RG RED port is bad requiring RG replacement. The Optical Network Terminal (ONT) converts the optical signal coming through the fiber into separate signals for TV, voice, and data. Find out how to view and monitor the data your device is using. When a fully charged 12-volt battery is installed in the BBU, you will have up to 8 hours of backup power for basic voice. Let me start off by saying sorry if this is in the wrong section, the issue kind of covers multiple sections! I recently bought and cabled a Motorola MM1000 to try extract MoCA ethernet from the coax going to my living room to power a few devices by ethernet rather than relying on wifi. Fiber Optic PON Light off, Alarm Light Red, Data Light …. The process for a Verizon Fios ont reset is as follows: 1. Remove the plug connector with the red and black cables by pinching and sliding it out of its location. Youve to reboot the router and the modem. if you dont then the ethernet is not plugged into the WAN port. Verizon Router - View LED Status Indicators. The Verizon ONT lights provide essential information about the status of your connection. Unfortunately unless you want to devote way too many hours and pray to get the right person youre best off just waiting for the tech to fix it in 15 mins on Sat. Fiber Optic PON Light off, Alarm Light Red, Data Light Orange. Step 1: Disconnect the Power Disconnect the AC power cord from the power supply unit (PSU). 1 Like Re: Red fail light on ONT box Hightower4 Enthusiast - Level 2 03-29-2020 03:54 PM Every light is green. Information that is sent from your home will be converted from electric signals tolight in the ONT. First off if internet only and if your using ethernet, you can get an Asus or Netgear or tp link archer and just do a release on the dns on the verizon router and immediately unplug from power so it doesn’t get another connection. Chatted with Verizon remote tech support, it did not solve the problem. Just hold down the Alarm Silence button until all the lights illuminate and it should reset the ONT AvoidFutureRegret • 3 yr. Check to make sure it is still plugged in. Connect your new Cat6 cable (recommended) from the ethernet connection (outbound/source) on your Frontier ONT (Optical Network Terminal, box on the outside of your home) to your router inside. If you have not already completed your Self Install, click the below button to begin. Moca obviously is on since it’s on moca (coax). Your Optical Network Terminal (ONT) is installed with a separate Battery Backup Unit (BBU). For many homeowners, the ONT. Verizon Fios ONT ( Everything About Verizons Optical Network Terminal. ONT: Enable Data While on Battery Power>I. Three possible issues * issue is with wiring from the ONT to the gateway, needs repair or replaced. The Verizon Fios ONT (Optical Network Terminal) is a device that connects your Verizon Fios fiber-optic internet service to your home network. From installation to speeds to overall design, it really seems like Verizon has spent some time over at the drawing board. The power light should be green, indicating that the device is properly connected to a power source. The Verizon Fios network must be able to communicate with your ONT at all times. Verizon FiOS ONTNormal Status Lights. 0 Likes Reply Re: New G1100 wan light off but lan light on CRobGauth Super User 11-06-2019 04:51 PM Clarifying above post: How is router connected to ONT?. If that doesnt work, then let the technician handle it. A Verizon ONT box (which stands for optical network terminal) is a small, white box that sits on your home’s exterior wall. *Except for 2GB service, available in select areas, which recieves an NG-PON2 ONT. Unplug the power cord from the back of the ONT. Your Optical Network Terminal (ONT) is installed with a separate Battery Backup Unit (BBU). Ensure that no other power sources are connected to the PSU. Verizon FiOS, however, transmits signals using hair-thin strands of glass fiber and laser-generated pulses of light. It goes through its self-test routine. * ONT ethernet port bad requiring ONT replacement. If it the moca light still doesnt go gree then connect a different coax cable between the ont and the router. Try connecting the router to the ont leaving out the presumable splitter you have between the router and the ont. Share Connect with us on Messenger Visit Community 24/7 automated phone system: call *611 from your mobile Chat with us. Wait one minute, then plug the power cord back in. If the light is solid, the connection was successful and is being maintained. I found the ONT and noticed a couple times that the DATA light is out when we dont have internet. Press and hold the reset button on the back of your router for 3 seconds. You have to disconnect the battery connectors also if you want to power cycle the ONT. Verizon Actiontec M1424WR: Verizon Actiontec M1424WR REV I: Verizon Arris NVG558: Verizon FiOS-G1100 Quantum Gateway: Verizon FiOS Alcatel-Lucent I-211M-L GIG ONT: Verizon FiOS G3100: Verizon FiOS Nokia G821M-A ONT: Verizon FiOS ONT: Verizon FiOS ONT1000GJ4: Verizon LTE Internet Gateway FSN021VA: Verizon LTE TG790: Verizon PANTECH UML290VW-G. Information that is sent from your home will be converted from electric signals to light in the ONT. If red fail and no Network Network light it typically mean you have no signal coming into the ONT. Orbi RBK53 System/RBR50/RBS50/RBS50. During the gateway start-up routine, the Alarm light goes red for a couple of seconds twice, then stays off. Verizon Actiontec M1424WR: Verizon Actiontec M1424WR REV I: Verizon Arris NVG558: Verizon FiOS-G1100 Quantum Gateway: Verizon FiOS Alcatel-Lucent I-211M-L GIG ONT: Verizon FiOS G3100: Verizon FiOS Nokia G821M-A ONT: Verizon FiOS ONT: Verizon FiOS ONT1000GJ4: Verizon LTE Internet Gateway FSN021VA: Verizon LTE TG790: Verizon PANTECH UML290VW-G. Battery is low or missing Call your. (1) The VID LED is only functional for RF vidoe-equipped ONTs. Just was wondering if it is normal! Thanks for the. New G1100 wan light off but lan light on. If the moca light comes up then its the splitter. Disconnect this cable from both the PSU and ONT. Verizon Router - View LED Status Indicators. Verizon FiOS ONTNormal Status Lights. The most common ONT used today is the Alcatel I-211M-L due to its small size and versatile nature. Typically, a rapidly blinking light means your connection is working and transmitting data, but this can vary for different manufacturers. The NTWK light is on though from what I can remember. (See below for BBU Alarm Tips) Self-test failed Call your Carrier. A yellow light on your Verizon Fios router indicates that it is not connected to the internet. If the fail light continues to act up, it’s an indication there is a signal loss issue which can be from the internet or cable being unable to send signals. For more information or to have your device listed please contact Infotel Systems. Verizon FiOS, however, transmits signals using hair-thin strands of glass fiber and laser-generated pulses of light. When that light reaches your home through the Verizon network, it is converted into electric signals in a boxinstalled onto either the outside or inside of your home called the ONT. MoCA light off, internet light orange. Try swapping the ethernet cable, make sure full seated. light off, internet light orange. A Verizon ONT box (which stands for optical network terminal) is a small, white box that sits on your home’s exterior wall. If your Verizon Fios ONT device is beeping, its likely an issue with your battery backup. Alcatel-Lucent makes both indoor and outdoor series of ONT. The ONT is installed with Fios service on either the outside or inside of your home (garage, basement, closet, etc). During the gateway start-up routine, the Alarm light goes red for a couple of seconds twice, then stays off. Once the lights on the ONT turn green, your data and TV services should be working properly again. ONT shows network light green, but link light is off, when internet is down. The Data light, multiple times, flashes red, then green, then goes yellow or flickers yellow/green. Welcome to even faster internet speeds! This site will provide you with the most common frequently asked questions when upgrading your Fios Internet Speed and completing a self install with Ethernet connection. Disconnect this cable from both the PSU and ONT. Correct answer: Did I Make A Mistake Putting ONT Box. Unplug the power cord from the back of the ONT. New Verizon FiOS Ont model. FIOS Router User Guide - Verizon. Try swapping the ethernet cable, make sure full seated (snaps) both locations. Here are the lights as they appear on the ONT: System status-green Power-green Battery-green Fail-off Video-off Network-green OMI-green POTS-off MoCA-off Ethernet-green Earlier, it was just power green, MoCA orange, Ethernet green, everything else off. Recently noticing that DATA and MGMT lights are going out on the FIOS. Verizon ONT Fail Light explained When the fail light goes off, it’s often a result of the signal issue. The Verizon Fios network must be able to communicate with your ONT at all times. If red fail and no Network Network light it typically mean you have no signal coming into the ONT. Verizon does not deploy these BBUs (battery backup units) anymore. Whether an ONT is supposed to be placed indoor or outdoor is determined by the model number. If your downstream light is red or off, you may not be connected to the internet. Most of Verizons ONT is made by Alcatel-Lucent, a subsidiary of Nokia. Optical Network Terminal (ONT). To reconnect, you need to perform a soft reboot. ago With that model BBU you shouldnt have to disconnect the battery to power cycle the ONT. The LED indicator is located on the front of the Verizon Router in the top left corner. And after being advised to factory reset it, even though its connected and working, the blue pairing lights wont shut off because the you can only pir it with Bluetooth during the initial interactive set up and once you complete the set up I havent found a single way to go through the setup steps again so I can pair it and stop the blue lights …. Correct, it powers the ONT. Unfortunately unless you want to devote way too many hours and pray to get the right person youre best off just waiting for the tech to fix it in 15 mins on Sat. Accessibility Resource CenterSkip to main content PersonalBusiness Stores Español ShopShopShop Close Shop. The Optical Network Terminal (ONT) converts the optical signal coming through the fiber into separate signals for TV, voice, and data. Here are the lights as they appear on the ONT: System status-green Power-green Battery-green Fail-off Video-off Network-green OMI-green POTS-off MoCA-off Ethernet-green Earlier, it was just power green, MoCA orange, Ethernet green, everything else off. MGMT means the ONT is activated and talking to the OLT. When that light reaches your home through the Verizon network, it is converted into electric signals in a box installed onto either the outside or inside of your home called the ONT. On the Verizon ONT (or is this not the ONT, and only the battery for the ONT which is outside the house?), the Replace Battery light is on, and the unit beeps periodically. That’s 1/3 more than their basic. All my services working OK right now. No optical link established Call your Carrier. The Router Status LED displays solid white when your Verizon Router is turned on, connected to the internet and functioning normally. You can usually find a replacement for around $20 on Amazon to $25. Switched outlets are bad when it comes to FiOS power supplies. Netgear ethernet switch is working perfectly, tested all devices connected to it and all receive internet over LAN. It converts internet access into Ethernet signals and broadcasts them to whatever device you connect it to. The ONT could be activated remotely by a Network Tech (tier 2 to the normal chat/tech support folks) unless it has the wrong light (unlikely). Verizon FiOS, however, transmits signals using hair-thin strands of glass fiber and laser-generated pulses of light. Your Optical Network Terminal (ONT) is installed with a separate Battery Backup Unit (BBU). You may need some simple tools and a ladder to access and open your ONT box. When the WPS light is off, there is no connection via this method (another light that can be dark while your internet is working perfectly). Verizon Fios Router Lights (All 5 Lights & Troubleshooting!)>Verizon Fios Router Lights (All 5 Lights & Troubleshooting!). MoCA LED is off on the ONT, but all else is lit (except FAIL). Here’s How to Get Fios Up & Running During a Power Outage. Figured it out that it wasnt probably a router issue, because the Wan port is not lighting up on either router or a laptop. Verizon ONT Fail Light explained When the fail light goes off, it’s often a result of the signal issue. Unfortunately unless you want to devote way too many hours and pray to get the right person youre best off just waiting for the tech to fix it in 15 mins on Sat. To resolve it, you need to optimize the signal connection. + Orbi Voice RBS40V RBK753 system/RBR750/RBS750/RBS750 + RBK853 System/RBR850/RBS850/RBS850 SXK80 — Orbi Pro AX6000 WiFi 6 Tri-Band WiFi System. The LED indicator is located on the front of the Verizon Router in the top left corner. Note: Your ONT may be enclosed in a grey case. Try removing the battery from the BBU and unplugging the PSU. When a fully charged 12-volt battery is installed in the BBU, you will have up to 8 hours of backup power for basic voice service, including calls to 911. Check your speeds Give your internet connection a quick health check with our speed test. You have to disconnect the battery connectors also if you want to power cycle the ONT. I have reset the WIFI ATT U-verse box multiple times. The ONT is installed with Fios service on either the outside or inside of your home (garage, basement, closet, etc). Oh, from now on plug your PSU directly into the wall. The process for a Verizon Fios ont reset is as follows: 1. Self-Install Now Frequently asked questions. ONT data light is on and off, no internet connection. Contact Verizon and speak to customer support. For more information or to have your device listed please contact Infotel Systems. ONT Box >Correct answer: Did I Make A Mistake Putting ONT Box. Ethernet Switch Between the ONT and the Router (FiOS). Whether an ONT is supposed to be placed indoor or outdoor is determined by the model number. And after being advised to factory reset it, even though its connected and working, the blue pairing lights wont shut off because the you can only pir it with Bluetooth during the initial interactive set up and once you complete the set up I havent found a single way to go through the setup steps again so I can pair it and stop the blue lights …. The ONT is installed with Fios service on either the outside or inside of your home (garage, basement, closet, etc). Service provisioned but Video power is too low Call your Carrier. Thats fine for Red Band Router 50/50 or 100/100. Tried to reset ONT, they cannot communicate with it. Correct answer: MoCA light off, internet light orange. Verizon Fios Router Lights. If you do it could be a faulty bulb. Look for LED indicators to see if your system recognizes the new cable. If you do it could be a faulty bulb. They are Power, Battery, Fail, Video, Network, OMI, POTS, Link, and 100mbps. Thats fine for Red Band Router 50/50 or 100/100. Is it an ethernet cable issue? We keep losing our internet and Im trying to figure out why. Step 1: Disconnect the Power Disconnect the AC power cord from the power supply unit (PSU). During power outages and whenever Ive had to switch off the circuit breaker feeding the ONT, Ive lost internet, so I assume the battery isnt intended to provide power. For many homeowners, the ONT is the only interface between their home network and the fiber-optic cable that Verizon uses to deliver FiOS service. When the WPS light is off, there is no connection via this method (another light that can be dark while your internet is working perfectly).